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- On July 8, 2022, Canadian telecom provider Rogers Communications experienced a major service outage affecting more than 12 million users of Rogers' cable internet and cellular networks, including those of subsidiary brands Rogers Wireless, Fido, Cityfone, and Chatr. This followed another major national outage a year prior in April of 2021. The 2022 outage impacted internet service providers with wholesale access to the Rogers network, such as TekSavvy, as well as various other information systems nationwide that relied on the Rogers network, including Interac, OLG, and some federal government services. Multiple international web monitoring companies observed the outage. The event spurred new government policies requiring all telecommunications providers to provide mutual assistance to each other in the event of an outage, offer emergency roaming service for rivals' affected customers, and establish plans for how to communicate to the public about said incidents. Rebates for customers are estimated at cost to Rogers a range of $28 million to $70 million. Splitting their physical and wireless lines for $261 million, and giving out $150 million in customer credits became part of a $10 billion plan for Rogers over a three year span involving increased management and additionally the use of artificial intelligence to supervise potential future errors. The economic toll to the Canadian economy for the outage period was projected at $142 million. (en)
- El 8 de julio de 2022, , un proveedor de telecomunicaciones de Canadá, sufrió de una interrupción de servicio mayor, la cual afecto a los servicios de cable, internet, y red movil (la cual incluia marcas como Rogers Wireless, Fido, y Chatr) de la misma empresa, también afecto a los proveedores de servicio mayor de la red Rogers, como por ejemplo, TekSavvy, también afecto a otros sistemas informáticos canadienses que dependian de la red Rogers, tales como Interac y servicios del gobierno federal. Esta es la segunda vez en 15 meses que Canadá sufre de una interrupción de servicios mayor, la previa ocurrió en abril del 2021. (es)
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- On July 8, 2022, Canadian telecom provider Rogers Communications experienced a major service outage affecting more than 12 million users of Rogers' cable internet and cellular networks, including those of subsidiary brands Rogers Wireless, Fido, Cityfone, and Chatr. This followed another major national outage a year prior in April of 2021. The 2022 outage impacted internet service providers with wholesale access to the Rogers network, such as TekSavvy, as well as various other information systems nationwide that relied on the Rogers network, including Interac, OLG, and some federal government services. Multiple international web monitoring companies observed the outage. (en)
- El 8 de julio de 2022, , un proveedor de telecomunicaciones de Canadá, sufrió de una interrupción de servicio mayor, la cual afecto a los servicios de cable, internet, y red movil (la cual incluia marcas como Rogers Wireless, Fido, y Chatr) de la misma empresa, también afecto a los proveedores de servicio mayor de la red Rogers, como por ejemplo, TekSavvy, también afecto a otros sistemas informáticos canadienses que dependian de la red Rogers, tales como Interac y servicios del gobierno federal. (es)
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