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- Una Defensoría de los Derechos Universitarios (DDU) o Procuraduría de los Derechos Universitarios es un organismo universitario jurídico, asesor, consultor y mediador de los derechos, las libertades y las garantías de los docentes, funcionarios, graduados y estudiantes de las universidades en las cuales funcionan. Su carácter suele ser independiente, participativo y autónomo; y su objetivo principal el de divulgar, promover, preservar y defender tanto los derechos humanos como los derechos de la comunidad universitaria. La DDU puede considerarse una defensoría especializada, porque su constitución, organización y objetivos son similares a las propias de las Defensorías del Pueblo; además, las mismas están dirigidas por un defensor que cumple funciones equivalentes a las de un ombudsman, pero dentro de su propia institución. Un defensor universitario o procurador es la autoridad principal en la mayoría de los casos, mismo que suele contar con defensores adjuntos o con visitadores, más el personal técnico y administrativo necesario. (es)
- An organizational ombudsman is a designated neutral or impartial dispute resolution practitioner whose major function is to provide independent, impartial, confidential and informal assistance to managers and employees, clients and/or other stakeholders of a corporation, university, non-governmental organization, governmental agency or other entity. As an independent and neutral employee, the organizational ombudsman ideally should have no other role or duties. This is in order to maintain independence and neutrality, and to prevent real or perceived conflicts of interest. Using an alternative dispute resolution (ADR) sensibility, an organizational ombudsman provides options for people with concerns, including whistleblowers, who seek to bring their concerns forward safely and effectively. Additionally, an organizational ombudsman offers coaching on ethics and other management issues, provides mediation to facilitate conflict resolution, helps enable safe upward feedback, assists those who feel harassed and discriminated against. Overall, the organizational ombudsman helps employees and managers navigate bureaucracy and deal with concerns and complaints. The concept has been widely implemented, and has been spread around the globe, with many corporations, universities, government and non-government entities establishing organizational ombudsman programs. In recent years there has been much research about organizational ombuds, for example at <https://www.ombudsassociation.org/journal-of-the-ioa> and <https://mitmgmtfaculty.mit.edu/mrowe/the-organizational-ombuds-role/> and (en)
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| rdfs:comment
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- Una Defensoría de los Derechos Universitarios (DDU) o Procuraduría de los Derechos Universitarios es un organismo universitario jurídico, asesor, consultor y mediador de los derechos, las libertades y las garantías de los docentes, funcionarios, graduados y estudiantes de las universidades en las cuales funcionan. Su carácter suele ser independiente, participativo y autónomo; y su objetivo principal el de divulgar, promover, preservar y defender tanto los derechos humanos como los derechos de la comunidad universitaria. (es)
- An organizational ombudsman is a designated neutral or impartial dispute resolution practitioner whose major function is to provide independent, impartial, confidential and informal assistance to managers and employees, clients and/or other stakeholders of a corporation, university, non-governmental organization, governmental agency or other entity. As an independent and neutral employee, the organizational ombudsman ideally should have no other role or duties. This is in order to maintain independence and neutrality, and to prevent real or perceived conflicts of interest. (en)
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