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- FlyersRights.org is a US based not-for-profit organization that advocates for the rights and interests of airline passengers. It maintains a staffed office in Washington, D.C. for advocacy before all three branches of the US Federal Government. It operates a toll-free telephone Hotline, an email helpline for individual air travelers and a website with a 'Know Your Rights' online guide. It issues research and policy papers, conducts surveys, sponsors online petitions, maintains an active website and social media presence, provides expert advice on aviation consumer issues to public policy makers and opinion leaders and engages in public education activities. FlyersRights became nationally known in 2009 after the passing of the Three-Hour Rule. The Department of Transportation supported FlyersRights' mandate, requiring all airlines operating in the United States to deplane passengers if a tarmac delay extends beyond three hours. It is the biggest non-profit consumer organization in North America representing passengers of commercial airlines. In 2010, the 24-hour Hotline was launched at 1-877-FLYERS6 (359-3776). (en)
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- 22486 (xsd:nonNegativeInteger)
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- Austin, Texas, United States (en)
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- FlyersRightsLogo.png (en)
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- Coalition for an Airline Passengers Bill of Rights (en)
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- Airline passenger rights (en)
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- FlyersRights.org is a US based not-for-profit organization that advocates for the rights and interests of airline passengers. It maintains a staffed office in Washington, D.C. for advocacy before all three branches of the US Federal Government. It operates a toll-free telephone Hotline, an email helpline for individual air travelers and a website with a 'Know Your Rights' online guide. It issues research and policy papers, conducts surveys, sponsors online petitions, maintains an active website and social media presence, provides expert advice on aviation consumer issues to public policy makers and opinion leaders and engages in public education activities. (en)
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