About: Customer feedback management services

An Entity of Type: software, from Named Graph: http://dbpedia.org, within Data Space: dbpedia.org

Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. A 2011 study conducted by Aberdeen Group showed that companies using customer feedback management services and social media monitoring have a 15% better customer retention rate.

Property Value
dbo:abstract
  • Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. A 2011 study conducted by Aberdeen Group showed that companies using customer feedback management services and social media monitoring have a 15% better customer retention rate. (en)
dbo:wikiPageExternalLink
dbo:wikiPageID
  • 20204993 (xsd:integer)
dbo:wikiPageLength
  • 8607 (xsd:nonNegativeInteger)
dbo:wikiPageRevisionID
  • 1113810644 (xsd:integer)
dbo:wikiPageWikiLink
dbp:wikiPageUsesTemplate
dcterms:subject
gold:hypernym
rdf:type
rdfs:comment
  • Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. A 2011 study conducted by Aberdeen Group showed that companies using customer feedback management services and social media monitoring have a 15% better customer retention rate. (en)
rdfs:label
  • Customer feedback management services (en)
owl:sameAs
prov:wasDerivedFrom
foaf:isPrimaryTopicOf
is dbo:product of
is dbo:service of
is dbo:wikiPageRedirects of
is dbo:wikiPageWikiLink of
is dbp:services of
is foaf:primaryTopic of
Powered by OpenLink Virtuoso    This material is Open Knowledge     W3C Semantic Web Technology     This material is Open Knowledge    Valid XHTML + RDFa
This content was extracted from Wikipedia and is licensed under the Creative Commons Attribution-ShareAlike 3.0 Unported License