About: Complaint Handling Process

An Entity of Type: Thing, from Named Graph: http://dbpedia.org, within Data Space: dbpedia.org

In Canada, every federally regulated financial institution is required by law to have a Complaint Handling Process (CHP), a document outlining the process that the financial institution makes available to consumers who wish to lodge a complaint. Every CHP must include certain steps, including referral to ombudservices and government regulatory agencies at appropriate levels.

Property Value
dbo:abstract
  • In Canada, every federally regulated financial institution is required by law to have a Complaint Handling Process (CHP), a document outlining the process that the financial institution makes available to consumers who wish to lodge a complaint. Every CHP must include certain steps, including referral to ombudservices and government regulatory agencies at appropriate levels. Financial institutions must provide their CHP to consumers who request it. They must also file their CHP with the Financial Consumer Agency of Canada (FCAC), which posts all CHPs of federally regulated financial institutions on its website, in a searchable database. (en)
dbo:wikiPageID
  • 12241058 (xsd:integer)
dbo:wikiPageLength
  • 1170 (xsd:nonNegativeInteger)
dbo:wikiPageRevisionID
  • 1086648206 (xsd:integer)
dbo:wikiPageWikiLink
dbp:wikiPageUsesTemplate
dcterms:subject
rdfs:comment
  • In Canada, every federally regulated financial institution is required by law to have a Complaint Handling Process (CHP), a document outlining the process that the financial institution makes available to consumers who wish to lodge a complaint. Every CHP must include certain steps, including referral to ombudservices and government regulatory agencies at appropriate levels. (en)
rdfs:label
  • Complaint Handling Process (en)
owl:sameAs
prov:wasDerivedFrom
foaf:isPrimaryTopicOf
is dbo:wikiPageWikiLink of
is foaf:primaryTopic of
Powered by OpenLink Virtuoso    This material is Open Knowledge     W3C Semantic Web Technology     This material is Open Knowledge    Valid XHTML + RDFa
This content was extracted from Wikipedia and is licensed under the Creative Commons Attribution-ShareAlike 3.0 Unported License