dbo:abstract
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- Tech Support Comedy, or TSC, was a website dedicated to frustrated tech support workers from all over the world and the customers they deal with constantly. It was created by member Hawk, an ex-Tech Support worker, in March 2000, originally as a web comic, but quickly grew into a bulletin board for reader submissions, and soon added the ability for members to comment on the submissions. Since then, the site has grown in both membership and content daily, with over 9,000 members and more than 60,000 story submissions. The site was closed after a in April 2015. Submissions to TSC included Tech Stories, Customer Misconceptions, Tech Support Rules, Customer Types, Co-worker Types, Customer E-mails, End User Phrase of the Day (or "EUPOTD"), Tech Songs, Cool Links, SoapBox, and finally Tech Calls, where actual calls to tech support can be heard. Also, an IRC chatroom exists: channel #TSC on the IRC network. Membership in the IRC channel is open to all; it is not restricted to members of the site. Access to most TSC content was unrestricted. Everyone might view it, but only members could add comments, or submit content. What you could submit, and how you could submit it was determined by your level of membership, which was separated into two levels. These levels were "Regular Membership" (a free membership), and "Star Membership" (given to members who have made a monetary donation to the site). While all members could post stories, tech support rules, customer misconceptions, customer and co-worker types, e-mails, EUPOTD's (End User Phrase of the Day), and cool links (see below for further details on each type) only Star Members could use HTML formatting when doing so. Star members also gained the ability to post Tech Songs, full access to the complete archive of Tech Calls and ability to post to the SoapBox, a specific area on the main page that everyone could see. (en)
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rdfs:comment
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- Tech Support Comedy, or TSC, was a website dedicated to frustrated tech support workers from all over the world and the customers they deal with constantly. It was created by member Hawk, an ex-Tech Support worker, in March 2000, originally as a web comic, but quickly grew into a bulletin board for reader submissions, and soon added the ability for members to comment on the submissions. Since then, the site has grown in both membership and content daily, with over 9,000 members and more than 60,000 story submissions. The site was closed after a in April 2015. (en)
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