111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and parts of Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; in Scotland, NHS 24; and in Wales, 111. NHS Direct Wales continues to operate via 0845 4647, but began a transition to 111 during late 2016. Initially available in Swansea, Bridgend and Carmarthenshire, the service is due for a country-wide roll-out by 2021.
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