The Samsung Galaxy Grand 2 is a smartphone developed by Samsung Electronics, first announced on November 25, 2013. The phone has a quad core 1.2 GHz processor and 1.5 GB of RAM, with an internal memory of 8 GB which can be extended to another 64 GB by use of microSD cards. The device also supports internet connectivity through 2G and 3G apart from Wi-Fi. Navigation systems including A-GPS and GLONASS with Google Maps. The phone launched with Android 4.3 (Jelly Bean) OS. On 14 July 2014 the phone was upgraded to Android 4.4.2 KitKat by an OTA update. There were many issues related with the update. Many users were complaining about unexpected restarts, frequent freezing, System UI errors, unable to change lock screen wallpapers and more. All these issues have been resolved recently with the