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A technical support scam refers to any class of telephone fraud activities in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Such calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department. In English-speaking countries such as the United States, Canada, United Kingdom, Ireland, Australia and New Zealand, such cold call scams have occurred as early as 2008.

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  • Technical support scam
  • Microsoft Tech Scam
  • 技術支持詐騙
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  • 技術支持詐騙是指一類電話詐騙,當一位詐騙者聲稱自己提供技術支持服務。一般由冷撥不知情的用戶。大多數這樣的騙局是針對Windows用戶。詐騙者通常自稱為來自一個聽起來合法的公司 (例如:"Windows 技術支持服務中心"。) 2008年起在一些英語國家比如美國,英國,澳大利亞與加拿大發生這種詐騙。一般詐騙者是來自印度的呼叫中心冷撥的電話。. 在中國大陸,2016年起,發現假冒淘寶技術支持的電話。
  • A technical support scam refers to any class of telephone fraud activities in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Such calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department. In English-speaking countries such as the United States, Canada, United Kingdom, Ireland, Australia and New Zealand, such cold call scams have occurred as early as 2008.
  • De Microsoft Tech Scam is een vorm van computercriminaliteit en helpdeskfraude waarbij iemand zich voordoet als een medewerker van Microsoft en telefonisch individuen benadert. Deze zogenaamde medewerker maakt misbruik van het gebrek aan technische kennis van de meeste pcgebruikers en zal personen ervan overtuigen dat er iets mis is met de software van Microsoft op hun pc. Als zogenaamde beveiligingsexpert of technicus zal de oplichter beweren problemen te kunnen verhelpen, maar zal deze backdoors of andere malware installeren teneinde permanente toegang tot de computer van het slachtoffer te krijgen. Het uiteindelijke doel is vaak om via de persoonlijke gegevens of via de installatie van banking trojans de controle over bankrekeningen, PayPal-accounts en wat dies meer zij te verkrijgen. I
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