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The National Customer Preference Register (NCPR), formerly the National Do Not Call Registry (NDNC), is intended to give Indian consumers an opportunity to limit the telemarketing calls they receive. The Telecom Regulatory Authority of India (TRAI) is the Indian governmental agency tasked with defining various policies and regulations for wireless communication service providers in India. As per TRAI regulation, every mobile service provider in India is required to set up a National Customer Preference Register (NCPR). In practice, various service providers refer to it as the Do Not Disturb (DND) registry. Telemarketers, after registration from TRAI, receive permission to access the NCPR.

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  • Do Not Disturb Registry
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  • The National Customer Preference Register (NCPR), formerly the National Do Not Call Registry (NDNC), is intended to give Indian consumers an opportunity to limit the telemarketing calls they receive. The Telecom Regulatory Authority of India (TRAI) is the Indian governmental agency tasked with defining various policies and regulations for wireless communication service providers in India. As per TRAI regulation, every mobile service provider in India is required to set up a National Customer Preference Register (NCPR). In practice, various service providers refer to it as the Do Not Disturb (DND) registry. Telemarketers, after registration from TRAI, receive permission to access the NCPR.
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  • The National Customer Preference Register (NCPR), formerly the National Do Not Call Registry (NDNC), is intended to give Indian consumers an opportunity to limit the telemarketing calls they receive. The Telecom Regulatory Authority of India (TRAI) is the Indian governmental agency tasked with defining various policies and regulations for wireless communication service providers in India. As per TRAI regulation, every mobile service provider in India is required to set up a National Customer Preference Register (NCPR). In practice, various service providers refer to it as the Do Not Disturb (DND) registry. Telemarketers, after registration from TRAI, receive permission to access the NCPR. The customer preference portal on TRAI website details the official rules regarding registry setup and the procedure for registering on the 'do not disturb' registry. Actual administration of the registry is NOT done by TRAI, neither via this portal nor anywhere else. The administration is left to individual service providers.
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