The Consumer Council for Water (CCWater) is a non-departmental public body whose sponsor department is Defra. CCWater is independent of both the regulator, Ofwat, and the water companies. CCWater represents the interests of water and sewerage consumers in England and Wales. The organisation provides impartial advice and/or advocacy for aggrieved customers. It has a remit to support both household customers of water companies and business customers of licensed retailers.