Carol Jackson is a fictional character from the BBC soap opera EastEnders, played by Lindsey Coulson. The character was introduced in 1993 as the mother of the Jackson family. Coulson decided to quit the role in 1997, but she returned temporarily in 1999 within a storyline that contributed to both the introduction of her boyfriend Dan Sullivan (Craig Fairbrass) and the departure of her daughter Bianca (Patsy Palmer); in the storyline, Carol discovers that Bianca had previously had a relationship with Dan and they resumed their affair - which prompted her to end her relationship with Dan, disown Bianca, and leave the square on her own.