"The Giving of Orders" is a 1926 essay by Mary Parker Follett. In it, she addresses issues of authority in business management, specifically how managers can gain influence over informal groups that naturally form in the workplace. She found that people respond better to situations than to top-down orders and managers should give people the means and willingness to respond to given situations instead of merely giving orders: "My solution is to depersonalize the giving of orders, to unite all concerned in a study of the situation, to discover the law of the situation, and obey that."
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