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Statements

Subject Item
dbr:Customer_satisfaction
dbo:wikiPageWikiLink
dbr:Computer_user_satisfaction
Subject Item
dbr:User_interface
dbo:wikiPageWikiLink
dbr:Computer_user_satisfaction
Subject Item
dbr:Usability
dbo:wikiPageWikiLink
dbr:Computer_user_satisfaction
Subject Item
dbr:Computer_user_satisfaction
rdfs:label
Computer user satisfaction
rdfs:comment
Computer user satisfaction (and closely related concepts such as system satisfaction, user satisfaction, computer system satisfaction, end user computing satisfaction) is the attitude of a user to the computer system they employ in the context of their work environments. Doll and Torkzadeh's (1988) definition of user satisfaction is, the opinion of the user about a specific computer application, which they use. In a broader sense, the definition of user satisfaction can be extended to user satisfaction with any computer-based electronic appliance. However, scholars distinguish between user satisfaction and usability as part of Human-Computer Interaction. Successful organisations have systems in place which they believe help maximise profits and minimise overheads. It is therefore desirable
dct:subject
dbc:Human–computer_interaction
dbo:wikiPageID
4699990
dbo:wikiPageRevisionID
1119288278
dbo:wikiPageWikiLink
dbr:Psychometrics dbr:Human-Computer_Interaction dbr:End_user dbr:End-user dbc:Human–computer_interaction dbr:Cognitive_style dbr:Motivation dbr:Usability dbr:Electronics
owl:sameAs
freebase:m.0ch_z0 n8:4i5Ko wikidata:Q5157592 dbpedia-th:ความพึงพอใจของผู้ใช้งานคอมพิวเตอร์
dbo:abstract
Computer user satisfaction (and closely related concepts such as system satisfaction, user satisfaction, computer system satisfaction, end user computing satisfaction) is the attitude of a user to the computer system they employ in the context of their work environments. Doll and Torkzadeh's (1988) definition of user satisfaction is, the opinion of the user about a specific computer application, which they use. In a broader sense, the definition of user satisfaction can be extended to user satisfaction with any computer-based electronic appliance. However, scholars distinguish between user satisfaction and usability as part of Human-Computer Interaction. Successful organisations have systems in place which they believe help maximise profits and minimise overheads. It is therefore desirable that all their systems succeed and remain successful; and this includes their computer-based systems. According to key scholars such as DeLone and McLean (2002), user satisfaction is a key measure of computer system success, if not synonymous with it. However, the development of techniques for defining and measuring user satisfaction have been ad hoc and open to question. The term Computer User Satisfaction is abbreviated to user satisfaction in this article.
gold:hypernym
dbr:Attitude
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wikipedia-en:Computer_user_satisfaction?oldid=1119288278&ns=0
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wikipedia-en:Computer_user_satisfaction
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dbr:Feng_Office
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dbr:Computer_user_satisfaction
Subject Item
dbr:Human–computer_interaction
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dbr:Computer_user_satisfaction
Subject Item
dbr:CUS
dbo:wikiPageWikiLink
dbr:Computer_user_satisfaction
dbo:wikiPageDisambiguates
dbr:Computer_user_satisfaction
Subject Item
dbr:Satisfaction
dbo:wikiPageWikiLink
dbr:Computer_user_satisfaction
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dbr:Computer_user_satisfaction
Subject Item
dbr:Outline_of_computing
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dbr:Computer_user_satisfaction
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dbr:Computer_user_satisfaction
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