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- An organic minute is defined as the natural state of which telecommunications relay calls are processed between caller and called parties through Communications Assistant (relay agent and video interpreter) that are in conversation mode; that is, no incentives to encourage unnecessary relay minutes. Under the Americans with Disabilities Act of 1990, the U.S, Federal Communications Commission (FCC) compensates the use of Telecommunications Relay Service (TRS) for the deaf, hard of hearing (hoh) and speech-impaired for every minutes used. Interpretation of what defines organic minutes may vary among telecommunications relay service providers especially trying to benefit from ramping up unnecessary minutes for the sole purpose of making profit. (en)
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- An organic minute is defined as the natural state of which telecommunications relay calls are processed between caller and called parties through Communications Assistant (relay agent and video interpreter) that are in conversation mode; that is, no incentives to encourage unnecessary relay minutes. (en)
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