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- This article provides a narrative beginning in 1999 of investigations by the Metropolitan Police Service (Met) of Greater London into the illegal acquisition of confidential information by agents in collaboration with the news media that is commonly referred to as the phone hacking scandal. The article discusses seven phases of investigations by the Met and several investigations of the Met itself, including critiques and responses regarding the Met's performance. Separate articles provide an overview of the scandal and a comprehensive set of reference lists with detailed background information. By 2002, the practice by news media organizations of using private investigators ("law enforcement") to acquire confidential information was widespread. Some individuals used illegal methods to accomplish this. Victims of illegal phone hacking included celebrities, politicians, law enforcement officials, solicitors, and ordinary citizens. As this illegal activity became apparent, suspects were arrested and some were convicted of crimes. Some victims retained solicitors upon learning their privacy had been violated, and filed suit against news media companies and their agents. Some victims received financial payments for violation of privacy. Successful suits and publicity from investigative news articles led to further disclosures, including the names of more victims, more documentary evidence of wrongdoing, admissions of wrongdoing by some news media agents, and payments potentially related to the scandal. Allegations were made of poor judgement and cover-up by news media executives and law enforcement officials. As a result, additional investigations into illegal acquisition of confidential information were initiated and several senior executives and police officials were forced to resign. There were also significant commercial consequences of the scandal. Contemporary commentators made comparisons with the Watergate scandal. The Metropolitan Police conducted several investigations between 1999 and 2011. The first three investigations, involving phone taps and seizure of records, successfully gathered large quantities of evidence that confidential information was being acquired illegally, sometimes with the help of public officials including policemen. By 2006, seven men had been found guilty, but no further arrests were made until 2011. The Met was criticized for not aggressively pursuing all the significant leads available from this evidence, for not adequately informing all individuals who were victims of the phone hacking, and for allegedly misleading the public and Parliament about the scope of the problem. While continuing to investigate illegal acquisition of confidential information, the Met itself became the object of several investigations about the diligence of its probes and possible involvement of its own personnel in illegal activities. After the scope of the phone hacking scandal became generally known in July 2011, the top two officials of the Met resigned. The new Met leadership augmented the ongoing investigations with the unusual measure of bringing in an independent police organization to help. By mid-July 2011, there were as many as ten separate investigations active at the Met, Parliament and other government agencies. (en)
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