Translation companies within Europe have been trying to establish a way to prove the quality of their service to their customers. Many went with ISO 9001. Most companies using this offer a high quality of service but the mere fact of being certified under ISO 9001 is not a guarantee of quality. In 2006 CEN, the European Committee for Standardization, have published EN 15038 which is a quality standard for translation services. This is a serious attempt to provide a way where translation companies can offer a good quality service and can certify under the standard with independent audit institutions. This standard is gaining acceptance world-wide and the European Union has started including it as a benchmark in their tender specifications.

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p:abstract
  • Translation companies within Europe have been trying to establish a way to prove the quality of their service to their customers. Many went with ISO 9001. Most companies using this offer a high quality of service but the mere fact of being certified under ISO 9001 is not a guarantee of quality. In 2006 CEN, the European Committee for Standardization, have published EN 15038 which is a quality standard for translation services. This is a serious attempt to provide a way where translation companies can offer a good quality service and can certify under the standard with independent audit institutions. This standard is gaining acceptance world-wide and the European Union has started including it as a benchmark in their tender specifications. (en)
rdfs:comment
  • Translation companies within Europe have been trying to establish a way to prove the quality of their service to their customers. Many went with ISO 9001. Most companies using this offer a high quality of service but the mere fact of being certified under ISO 9001 is not a guarantee of quality. In 2006 CEN, the European Committee for Standardization, have published EN 15038 which is a quality standard for translation services. This is a serious attempt to provide a way where translation companies can offer a good quality service and can certify under the standard with independent audit institutions. This standard is gaining acceptance world-wide and the European Union has started including it as a benchmark in their tender specifications. (en)
rdfs:label
  • EN 15038 (en)
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