A chief operating officer or chief operations officer (COO) is a corporate officer responsible for managing the day-to-day activities of the corporation and for operations management . The COO is one of the highest ranking members of an organization, monitoring the daily operations of the company and reporting to the board of directors and the top executive officer.

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  • A chief operating officer or chief operations officer (COO) is a corporate officer responsible for managing the day-to-day activities of the corporation and for operations management . The COO is one of the highest ranking members of an organization, monitoring the daily operations of the company and reporting to the board of directors and the top executive officer. The COO is usually an executive or senior officer. The chief operating officer is responsible for operations management . The focus of the COO is on strategic, tactical, and short-term OM, which means he or she is responsible for the development, design, operation, and improvement of the systems that create and deliver the firm's products/services. Managers need to understand the real work behind the company's core operations, and the buck stops with the COO, whose primary concern is operations improvement. The duties of the COO may reside in certain organizations with a Vice President of Operations. Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It is also the management of resources, the distribution of goods and services to customers, and the analysis of queue systems. Operations also refers to the production of goods and services, the set of value-added activities that transform inputs into many outputs.[1] Fundamentally, these value-adding creative activities should be aligned with market opportunity for optimal enterprise performance. The COO ideally needs to have domain knowledge of the business as well as understanding of management theories such as TQM, Kaizen, and BPR. Knowledge of standards such as ISO 9001, and Six Sigma is also a must for global organizations. Functions of a COO: Efficiency by creating and maintaining a positive flow of work by utilizing what resources and facilities are available as set out by the chief executive officer and the board of directors. Lead by developing and cascading the organizations strategy/mission statement to the lower ranking staff Organize resources such as facilities and employees so as to ensure effective production of goods and services Plan by prioritizing customer, employee and organizational requirements Maintaining and monitoring staffing, levels,Knowledge-Skill-Attitude (KSA), expectations and motivation to fulfill organizational requirements Performance Measures for the measurement of performance and consideration of efficiency versus effectiveness. (en)
  • COO (англ. Chief Operating Officer) — главный операционный директор; один из руководителей учреждения, отвечающий за повседневные операции, за текущую деятельность. В русском языке и бизнесе этому понятию соответствует должность "исполнительный директор" Категория:Должности управленцев Категория:Управление персоналом (ru)
  • Il titolo di direttore generale è attribuito in molte organizzazioni, pubbliche e private, ad un manager, di solito un dirigente, con autorità e responsabilità estesa all’intera organizzazione e quindi appartenente al senior management. In certi casi il manager così designato risponde a sua volta ad un manager superiore (presidente, amministratore delegato ecc.). Nelle società per azioni francesi il titolo président-directeur général viene tradizionalmente attribuito ad una figura di vertice, corrispondente all'amministratore delegato italiano o al chief executive officer anglosassone; analogo significato ha il titolo di director general usato nelle società spagnole. Talvolta il titolo di direttore generale viene attribuito al manager preposto ad un ampia unità organizzativa dell’organizzazione . Nell’ordinamento amministrativo italiano il termine viene tra l’altro utilizzato per designare: il dirigente che nei ministeri è preposto ad una direzione generale; questa è la ripartizione organizzativa di primo livello in alcuni ministeri e di secondo livello in altri, nei quali la ripartizione di primo livello è il dipartimento. Le direzioni generali e gli uffici ad esse equiparati si suddividono a loro volta in uffici dirigenziali, diretti da un dirigente e solitamente denominati divisioni; l’organo posto al vertice di un’azienda sanitaria locale o di un'azienda ospedaliera; un organo facoltativo dei comuni con popolazione superiore ai 15. 000 abitanti e delle province, per certi versi simile al city manager nordamericano; può essere nominato dal sindaco o dal presidente della provincia, previa deliberazione della giunta, al di fuori della dotazione organica e con contratto a tempo determinato; provvede ad attuare gli indirizzi e gli obiettivi stabiliti dagli organi di governo dell'ente, secondo le direttive impartite dal sindaco o dal presidente della provincia, e sovrintende alla gestione dell'ente, perseguendo livelli ottimali di efficacia ed efficienza. Nella prassi aziendale italiana il direttore generale ha di solito un ruolo paragonabile al chief operating officer o chief operations officer (COO) statunitense, figura con responsabilità di coordinamento e ottimizzazione di tutte le attività operative e progettuali dell'azienda per renderle più efficaci e funzionali agli obiettivi aziendali, che dipende direttamente dal chief executive officer. (it)
  • É o executivo-chefe de operações, braço direito do CEO (Chief Executive Officer). É quem cuida mais de perto da rotina do negócio. (pt)
  • 首席运营官（Chief Operating Officer，缩写COO，又常稱為營運長或營運總監）是公司團體裡负责監督管理每日活动的高階-{zh-hans:官员;zh-hant:主管}-。COO是企業组织中最高层的成员之一，监测每日的公司运作，并直接报告给首席执行官。在某些公司中COO會同时兼任总裁，但通常COO還是以兼任常务或资深副总裁的情況居多。 (zh)
  • Ein Chief Operating Officer (auch Chief Operations Officer, COO) ist ein Manager, der das operative Geschäft leitet beziehungsweise betreut. (de)
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  • A chief operating officer or chief operations officer (COO) is a corporate officer responsible for managing the day-to-day activities of the corporation and for operations management . The COO is one of the highest ranking members of an organization, monitoring the daily operations of the company and reporting to the board of directors and the top executive officer. (en)
  • COO (англ. Chief Operating Officer) — главный операционный директор; один из руководителей учреждения, отвечающий за повседневные операции, за текущую деятельность. (ru)
  • Il titolo di direttore generale è attribuito in molte organizzazioni, pubbliche e private, ad un manager, di solito un dirigente, con autorit� e responsabilit� estesa all’intera organizzazione e quindi appartenente al senior management. (it)
  • É o executivo-chefe de operações, braço direito do CEO (Chief Executive Officer). É quem cuida mais de perto da rotina do negócio. (pt)
  • 首席运营官（Chief Operating Officer，缩写COO，又常稱為營運長或營運總監）是公司團體裡负责監督管理每日活动的高階-{zh-hans:官员;zh-hant:主管}-。COO是企業组织中最高层的成员之一，监测每日的公司运作，并直接报告给首席执行官。在某些公司中COO會同时兼任总裁，但通常COO還是以兼任常务或资深副总裁的情況居多。 (zh)
  • Ein Chief Operating Officer (auch Chief Operations Officer, COO) ist ein Manager, der das operative Geschäft leitet beziehungsweise betreut. (de)
rdfs:label
  • Chief operating officer (en)
  • 最高執行責任者 (ja)
  • COO (ru)
  • Direttore generale (it)
  • Chief Operating Officer (pt)
  • 首席运营官 (zh)
  • Chief Operating Officer (de)
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