pragma::tims is a Java-based issue tracking system and bugtracking tool. The key concept of the software is to manage defects and requirements (both called “tickets”) in a single tool. The pragma::tims’ smart client is a Webstart application, which can be run on any OS. pragma::tims also offers a simplified web client called pragma::tims c³ (customer care center) designed as a support to off-site customers.
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