A point of contact (POC, also single point of contact or SPOC) is the identification of, and means of communication with, person(s) and organizations(s) associated with the resource(s). A POC can be a person or a department serving as the coordinator or focal point of information concerning an activity or program. POCs are used in many cases where information is time sensitive and accuracy is important. Notable examples include the following: Emergency Medical Dispatcher

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  • A point of contact (POC, also single point of contact or SPOC) is the identification of, and means of communication with, person(s) and organizations(s) associated with the resource(s). A POC can be a person or a department serving as the coordinator or focal point of information concerning an activity or program. POCs are used in many cases where information is time sensitive and accuracy is important. Notable examples include the following: Emergency Medical Dispatcher
  • Single Point of Contact (kurz SPOC) wird in einem Unternehmen eine zentrale (also einzig mögliche) Anlaufstelle für ein bestimmtes Thema oder Problem oder eine festgelegte Tätigkeit genannt.
  • El término Single Point of Contact (Punto Único de Contacto) o SPOC se utiliza a nivel técnico para referirse al punto central de contacto para mantener la comunicación con clientes y usuarios. Para ITIL, el Service Desk debería ser el SPOC de la empresa, de forma que todas las comunicaciones entre usuarios/clientes y departamento IT transiten por un mismo canal.
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  • A point of contact (POC, also single point of contact or SPOC) is the identification of, and means of communication with, person(s) and organizations(s) associated with the resource(s). A POC can be a person or a department serving as the coordinator or focal point of information concerning an activity or program. POCs are used in many cases where information is time sensitive and accuracy is important. Notable examples include the following: Emergency Medical Dispatcher
  • Single Point of Contact (kurz SPOC) wird in einem Unternehmen eine zentrale (also einzig mögliche) Anlaufstelle für ein bestimmtes Thema oder Problem oder eine festgelegte Tätigkeit genannt.
  • El término Single Point of Contact (Punto Único de Contacto) o SPOC se utiliza a nivel técnico para referirse al punto central de contacto para mantener la comunicación con clientes y usuarios. Para ITIL, el Service Desk debería ser el SPOC de la empresa, de forma que todas las comunicaciones entre usuarios/clientes y departamento IT transiten por un mismo canal.
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  • Point of contact
  • Single Point of Contact
  • Single Point of Contact
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