iQor, Inc. , based in New York City (formerly known as Intellirisk Management, formerly known as Allied Interstate), is a business process outsourcing company that provides call center services -- including customer care, customer retention and revenue recovery services to large and mid-sized companies. It has more than 10,000 employees based in 21 call centers in the United States, Canada, India, the Philippines and the United Kingdom.

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  • iQor, Inc. , based in New York City (formerly known as Intellirisk Management, formerly known as Allied Interstate), is a business process outsourcing company that provides call center services -- including customer care, customer retention and revenue recovery services to large and mid-sized companies. It has more than 10,000 employees based in 21 call centers in the United States, Canada, India, the Philippines and the United Kingdom. The company was one of the first in the business process outsourcing (BPO) industry to expand into the Philippines, where it now operates three call centers-–two in the Clark Freeport Zone, a former U.S. air force base. It has developed and deployed some of the most innovative technology in the call center industry--including desktop virtualization, speech recognition, and credit analytics. Vikas Kapoor is the president and chief executive officer of iQor. He joined the leadership team in 2004, and is credited with a turnaround in the performance of the company--including a 50% increase in the company's revenues over the last four years. As a result of iQor’s Philippine expansion, Kapoor was asked to join the International Board of Advisors for Philippine President Gloria Arroyo. iQor is privately owned--by Guggenheim Investment Management, LLC (GIM) and the company's management team.
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  • iQor, Inc. , based in New York City (formerly known as Intellirisk Management, formerly known as Allied Interstate), is a business process outsourcing company that provides call center services -- including customer care, customer retention and revenue recovery services to large and mid-sized companies. It has more than 10,000 employees based in 21 call centers in the United States, Canada, India, the Philippines and the United Kingdom.
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  • IQor
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