Enterprise relationship management or ERM is a business method in relationship management beyond customer relationship management. "ERM - Enterprise Relationship Management is basically a business strategy for value creation that is not based on cost containment, but rather on the leveraging of network-enabled processes and activities to transform the relationships between the organization and all its internal and external constituencies in order to maximize current and future opportunities.

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  • Enterprise relationship management or ERM is a business method in relationship management beyond customer relationship management. "ERM - Enterprise Relationship Management is basically a business strategy for value creation that is not based on cost containment, but rather on the leveraging of network-enabled processes and activities to transform the relationships between the organization and all its internal and external constituencies in order to maximize current and future opportunities. " [Galbreath, 2002]
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  • October 2007
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  • October 2007
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  • October 2007
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  • March 2009
  • October 2007
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  • Business and Economics
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  • October 2007
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  • Enterprise relationship management or ERM is a business method in relationship management beyond customer relationship management. "ERM - Enterprise Relationship Management is basically a business strategy for value creation that is not based on cost containment, but rather on the leveraging of network-enabled processes and activities to transform the relationships between the organization and all its internal and external constituencies in order to maximize current and future opportunities.
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  • Enterprise relationship management
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