eGain Communications Corp. , a U.S. software company, provides customer interaction hub (CIH) software for unified multichannel customer service for in-house or on-demand SaaS deployment. Companies use eGain software to transform their traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs.

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  • 1997-01-01 00:00:00 (xsd:date)
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  • Ashu Roy, founder, chairman, CEO
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  • Ashu Roy, founder, chairman, CEO
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  • eGain Communications Corp. , a U.S. software company, provides customer interaction hub (CIH) software for unified multichannel customer service for in-house or on-demand SaaS deployment. Companies use eGain software to transform their traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs. Based on the Power of One, the concept of one unified platform for multichannel customer interaction and knowledge management, these hubs enable improved customer experience, unified multichannel customer service, end-to-end service process efficiencies, and enhanced contact center performance.
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  • 22500000
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  • eGain Communications Corp. , a U.S. software company, provides customer interaction hub (CIH) software for unified multichannel customer service for in-house or on-demand SaaS deployment. Companies use eGain software to transform their traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs.
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  • eGain Communications
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