A Contact Management System (CMS) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers. This information includes all emails, documents, jobs, faxes, calendar and more.

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  • A Contact Management System (CMS) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers. This information includes all emails, documents, jobs, faxes, calendar and more. This type of solution is gaining more and more popularity as companies want to be able to control all this information from a single integrated application, instead of having different proprietary applications, each with their own data collection systems. Companies all around the world are beginning to see the benefit of such a solution as it saves them time and money. The old "conventional" way of doing business by only using Microsoft Outlook and having a simple Access database is over. Contact Management Systems are revolutionizing the way companies do business and perform their daily tasks. It was once thought that cell phones would be able to offer a Contact Management System by linking the users cell phone information with their office database, and this method is now being implemented. CMS or customer relationship management (CRM) tools are more readily accessed with a mobile phone depending on what software has been written for the product, mobile phones using a different OS may access CMS data systems e.g. some software designers are writing programs for the popular iPhone, Blackberry and Windows mobile phones.
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  • A Contact Management System (CMS) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers. This information includes all emails, documents, jobs, faxes, calendar and more.
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  • Contact management system
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