Customer Operations Performance Center Incorporated, also known as COPC Inc. , is a privately held international customer service support company based in Austin, Texas. COPC Inc. redesigns business processes for customer contact center and business process outsourcing (BPO) services, offering training, consulting and certification services. Clients of COPC Inc. include General Motors (GM), Verizon (VZ), Circuit City (CC), Harte-Hanks (HHS), Apple Inc. (AAPL), Aegis and Minacs. Today, COPC Inc.

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  • COPCとはアメリカ合衆国のCOPC社（Template:Lang-en-short 本社：ニューヨーク州）が定めるコールセンターやBPO業務のパフォーマンス改善モデルである。一般的には「COPC-2000規格」や「COPC規格」と呼ばれ、世界40か国で活用される業界規格である。
  • Customer Operations Performance Center Incorporated, also known as COPC Inc. , is a privately held international customer service support company based in Austin, Texas. COPC Inc. redesigns business processes for customer contact center and business process outsourcing (BPO) services, offering training, consulting and certification services. Clients of COPC Inc. include General Motors (GM), Verizon (VZ), Circuit City (CC), Harte-Hanks (HHS), Apple Inc. (AAPL), Aegis and Minacs. Today, COPC Inc. has a consulting staff of approximately 100 people worldwide servicing companies in over 50 countries. The company relocated from New York to Austin in 2007. COPC Inc. is currently involved in the Austin Call Center Alliance.
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  • COPCとはアメリカ合衆国のCOPC社（Template:Lang-en-short 本社：ニューヨーク州）が定めるコールセンターやBPO業務のパフォーマンス改善モデルである。一般的には「COPC-2000規格」や「COPC規格」と呼ばれ、世界40か国で活用される業界規格である。
  • Customer Operations Performance Center Incorporated, also known as COPC Inc. , is a privately held international customer service support company based in Austin, Texas. COPC Inc. redesigns business processes for customer contact center and business process outsourcing (BPO) services, offering training, consulting and certification services. Clients of COPC Inc. include General Motors (GM), Verizon (VZ), Circuit City (CC), Harte-Hanks (HHS), Apple Inc. (AAPL), Aegis and Minacs. Today, COPC Inc.
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  • COPC
  • COPC Inc.
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