The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the National Quality Research Center (NQRC) at the University of Michigan in Ann Arbor, Michigan. The ACSI interviews about 80,000 Americans annually and asks about their satisfaction with the goods and services they have consumed.
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- The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the National Quality Research Center (NQRC) at the University of Michigan in Ann Arbor, Michigan. The ACSI interviews about 80,000 Americans annually and asks about their satisfaction with the goods and services they have consumed. Respondents are screened to cover a wide range of business-to-consumer products and services, including durable goods, services, non-durable goods, local government services, Federal government agencies, and so forth. Results from data collection and analysis are released to the public each quarter. ACSI data is used by academic researchers, corporations and government agencies, market analysts and investors, industry trade associations, and consumers.
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- The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the National Quality Research Center (NQRC) at the University of Michigan in Ann Arbor, Michigan. The ACSI interviews about 80,000 Americans annually and asks about their satisfaction with the goods and services they have consumed.
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- American Customer Satisfaction Index
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