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A helpline, (or switchboard), is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. The word hotline is also sometimes used to refer to a helpline.A helpline can provide emotional support to a person in distress in its minimalistic form. It may help the individual. Services include: * user assistance, for example computer software support * telephone counseling, , , crisis hotlines and many other types of hotlines.

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  • Hotline (de)
  • Téléassistance (fr)
  • Helpline (en)
  • Telefono amico (it)
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  • Als Hotline (Anglizismus; vom englischen hotline, wörtlich für „heißer Draht“) oder Kundentelefon wird ein telefonischer Auskunfts- und Beratungsdienst bezeichnet. (de)
  • A helpline, (or switchboard), is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. The word hotline is also sometimes used to refer to a helpline.A helpline can provide emotional support to a person in distress in its minimalistic form. It may help the individual. Services include: * user assistance, for example computer software support * telephone counseling, , , crisis hotlines and many other types of hotlines. (en)
  • Con l'espressione telefono amico si indica solitamente un servizio di volontariato di ascolto telefonico dedicato a persone in crisi o in stato di particolare disagio emozionale. (it)
  • La téléassistance, la télé-assistance, l'assistance téléphonique, l'assistance en ligne (anglais : helpline) ou encore l'assistance à distance, désigne l'action ou le service qui permet d'aider à distance des utilisateurs, d'un système ou d'un produit, à l'aide d'un moyen de télécommunication. (fr)
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  • Als Hotline (Anglizismus; vom englischen hotline, wörtlich für „heißer Draht“) oder Kundentelefon wird ein telefonischer Auskunfts- und Beratungsdienst bezeichnet. (de)
  • A helpline, (or switchboard), is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. The word hotline is also sometimes used to refer to a helpline.A helpline can provide emotional support to a person in distress in its minimalistic form. It may help the individual. Services include: * user assistance, for example computer software support * telephone counseling, , , crisis hotlines and many other types of hotlines. (en)
  • La téléassistance, la télé-assistance, l'assistance téléphonique, l'assistance en ligne (anglais : helpline) ou encore l'assistance à distance, désigne l'action ou le service qui permet d'aider à distance des utilisateurs, d'un système ou d'un produit, à l'aide d'un moyen de télécommunication. * Téléassistance à la personne, services d'aide aux personnes ; * Téléassistance à domicile, service de maintien à domicile des personnes ; * Téléassistance psychologique, service d'écoute et de soutien psychologique ; * Téléassistance médicale ; * Téléassistance informatique, soutien de l'utilisateur aux activités informatiques : * Assistance à distance Windows, un logiciel édité par Microsoft. * Téléphone grave danger, un dispositif pour les personnes victimes de violences conjugales. (fr)
  • Con l'espressione telefono amico si indica solitamente un servizio di volontariato di ascolto telefonico dedicato a persone in crisi o in stato di particolare disagio emozionale. (it)
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