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An incident is an event that could lead to loss of, or disruption to, an organization's operations, services or functions. Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. These incidents within a structured organization are normally dealt with by either an incident response team (IRT), an incident management team (IMT), or Incident Command System (ICS). Without effective incident management, an incident can disrupt business operations, information security, IT systems, employees, customers, or other vital business functions.

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  • Incident management (en)
  • 事故管理 (zh)
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  • An incident is an event that could lead to loss of, or disruption to, an organization's operations, services or functions. Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. These incidents within a structured organization are normally dealt with by either an incident response team (IRT), an incident management team (IMT), or Incident Command System (ICS). Without effective incident management, an incident can disrupt business operations, information security, IT systems, employees, customers, or other vital business functions. (en)
  • 事故管理(英語:Incident management,简写为IcM),也作事件管理、突发事件处理和意外事件管理,是指一个组织机构为了觉察、分析并纠正危险因素以防患于未然,而采取的种种行动的总称。而在一个结构化的组织当中,通常由或者对相关问题采取行动。这些职能要么是事先就决定好了的,亦或是在事件发生的过程中由所属组织指派,以此将事态恢复至从前的水平。 和事件回应小组、事件管理小组类似的是。该技术在美国、加拿大等多个国家的公共安全机构、法律机构当中都十分盛行,但也在私有的组织中传播开,作为与公共安全机构协作的一部分。 (zh)
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  • An incident is an event that could lead to loss of, or disruption to, an organization's operations, services or functions. Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. These incidents within a structured organization are normally dealt with by either an incident response team (IRT), an incident management team (IMT), or Incident Command System (ICS). Without effective incident management, an incident can disrupt business operations, information security, IT systems, employees, customers, or other vital business functions. (en)
  • 事故管理(英語:Incident management,简写为IcM),也作事件管理、突发事件处理和意外事件管理,是指一个组织机构为了觉察、分析并纠正危险因素以防患于未然,而采取的种种行动的总称。而在一个结构化的组织当中,通常由或者对相关问题采取行动。这些职能要么是事先就决定好了的,亦或是在事件发生的过程中由所属组织指派,以此将事态恢复至从前的水平。 和事件回应小组、事件管理小组类似的是。该技术在美国、加拿大等多个国家的公共安全机构、法律机构当中都十分盛行,但也在私有的组织中传播开,作为与公共安全机构协作的一部分。 (zh)
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